Forum Discussion
Rapid changes in my Dynamic IP Address
Recently the dynamic public IP address assigned to me by T-Mobile Home Internet service started behaving differently. The IP address (reported by google when doing a google search for "what is my ip address") changes very rapidly, about once per second, sometimes even faster.
This is very strange. All the dynamic IP addresses I've had assigned in the past by other internet service providers (cable, dsl, etc.) did change over time, but the changes were only once or twice per day, not once per second.
The problem with the rapid changes is that some websites detect IP address changes and consider this a security risk. For example if I'm trying to log in to a website, I will enter my username and then enter my password, but when I click "login" button the website will take me immediately back to a blank login page. Or when I try to log in to webmail at my domain hosting provider it will post an error message saying "your IP address has changed..." and won't let me log in. Again, some websites are sensitive to the rapid IP address changes, others are not.
I did not experience these problems when I first started using T-Mobile Home Internet service (early part of this year) on the specific websites that are currently having problems, so the rapidly changing public/dynamic IP address seems to be a recent issue.
Since my public dynamic IP address is assigned by the T-Mobile system, that's where the problem exists. It is not a problem with my computers, home network, etc.
I made a screen capture video showing the rapidly changing IP addresses - I hope the T-mobile engineers (I have a support ticket submitted) can view this video to help understand what's going on. Anyone can view the video, here's the link:
Demonstration of Rapidly Changing Public IP Address
Thanks for the info! You prompted me to check on the price of the small business plan, and it's the same as I'm paying for home internet. This really surprises me. If it comes with a static IP, then it sounds like it's what I need!
It appears that T-Mobile has fixed the problem! My IP address has stayed the same all day.
Hasn't for me. My ip address came up different on three Ip checkers within 60 seconds. Then 3 minutes later it changed on all of those sites. None of them are duplicates from the other ones I have been on the phone with Hulu 23 x in the last 3 days Now, today, 8 x due to the rapid changes in addresses. Now a new error message comes up at the end of every show saying that Hulu only works on a home network, not a mobile one. I DO have a home network set up! We have broken down every bit of it & reset EVERYTHING. Even disconnected my VPN. At the end of the next show, the message comes back. Then internet signal goes out, as it has multiple x in the last 3 weeks18 x in the last 2 days. So I reboot the modem over & over. I keep getting zero mg upload problems even when my download is 86 mb. So it came back up, & here I am, back to the Not at home error screen again. Hulu says they have been avalanched with calls to reset the error. Problems with T-MOBILE have now consumed 5 hours of my day. They are losing me as a customer. The speeds dump during high usage hours to as low as 3 mbps, or none at all. Can't even use our other devices at the same time! This service has become horrendously undependable. No one at TM knows how to fix it, or blames Hulu, or they just don't give a care about your service problems. This is an unsustainable way to run a business.
Not for me. Still changing ip addresses every few minutes.
I'm sorry to hear that. Hopefully, T-Mobile knows of the problem and is rolling out the solution by regions or something. I'm in Arkansas. It's now been a full day, and my IP address is still the same as it was yesterday.
I am also in Minneapolis, MN and having issues logging into trusted websites. cPanel is essential for my business and with it’s protective measures blocking IP addresses that change too frequently, I am unable to access my website.
I have been having this problem for a while. While many of you seem to be in Minneapolis, Most websites think I am in Minneapolis when I am actually near Des Moines, 250 miles away. Even on the T-Mobile website, if I search for a T-Mobile store near me, it gives me stores near downtown Minneapolis. Frustrating! when placing an order to be picked up at a store. Most websites seem to ignore my profile and default to the physical address of the IP address.
This has been happening to me the last couple months as well. I work from home and it has made it impossible to get any work done as I can't connect to anything remotely or login to most websites due to immediately being logged off from an IP change. I finally had to get a business account just to be able to work, but since it isn't unlimited I had to keep the home account as well. Maybe that's their whole plan to make more money :P
- https://community.t-mobile.com/tv-home-internet-7/is-anyone-else-having-problems-with-a-changing-ip-address-36501/index2.html
See other thread on topic as well.
Mike
1-5-2023
Due to my location, I can only access the Internet from the Hot Spot from the Samsung S22 Ultra phone.
I have not been able to access my business website for updates since 12/7/2022.
Had to file a complaint with corporate to even get someone to respond.
Go Daddy says it's due to TMobile and TMobile says it's a Go Daddy issue. Big surprise nothing more than finger pointing on both ends.
I’ve spent dozens of hours and dozens of calls with TM and GD tech support and no further along than when started.
The exact same problem (Your IP Has Changed, Please Log In Again) is what I’m having.
I’ve been a TM and GD customer for 12 years now but this is totally unacceptable!
HIGHLY RECOMMEND ANYONE WHO IS INVOLVED WITH MAINTAINING A C-PANEL WEBSITE :
STAY AWAY FROM T-MOBILE - THEY WILL NOT HELP YOU IN ANY WAY SHAPE OR FORM!!!!!!!
Who knows, maybe someone with authority or who ACTUALLY CARES ABOUT THEIR CUSTOMERS will see this and make things right but I sure will not be holding my breath!!
