Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
The issue is your router from T-Mobile will not put out the same signal that I router from AT&T or Verizon or one of the cable companies. What T-Mobile has done is a modified using a telephone Sim and your equipment CS Sim and they know it's not a router so they won't connect, what you have to buy a router from Amazon or somewhere, you could find them in expensive and connect that in the back of your T-Mobile device and you will connect to the new Route you just plugged in. It'll be no problem at all. I found out this issue when I tried to have my garage door opener my connect to the Internet. It cannot do it. It took many days and many calls to find out the reason why because it doesn't see a router it see's a cell phone.
