Forum Discussion
Curious to hear how the new internet connection is working
I'm seeing lots of problems here with T Mobile's new internet service. I've been considering using it, but want to know if it's worth the trouble to switch. I have satellite internet now, Viasat, a...
The quality of the service is heavily dependent on your location. Even if the tower is local you may be screened. That's why you get a trial period. You should not cancel your current service (If any), until till you're satisfied with the service. Also it takes some experimenting in you house to find the correct spot for the gateway (window, direction etc)
In my case, I have had excellent service for the last 2 months. I don't get fixated on speed tests or bars. I am only interested in streaming video (Netflix, HBO, Paramount etc.) which has been excellent.
I will echo that the service is pretty much garbage. The tower is less than a mile from me, but I seem to have constant issues with speed or no connection. I've wasted hours of time on the phone with support. All they ever do is reset the connection and say all the towers look good. It works okay for a couple hours and then the issues start again. Keep in mind that their home internet is also like 4th in priority (magenta max, business, other phone plans, then home internet). So if there are many users in your area, you'll definitely feel the drag at peak use times. If you're a mostly casual internet user, maybe you can get by with it. But I work from home and need a reliable connection. Even having the deal for $25 a month, I'm looking to switch back to cable.
