Forum Discussion
GlobalProtect VPN not working with T-Mobile
I have seen several posts about VPNs not working with T-Mobile Home Internet. What is T-Mobile's plan to address this? I contacted my corporate IT department and they said it's not their VPN. All wor...
My symptom was a little unique, but it might help somebody else with the same issue.
I was able to successfully connect thru GlobalConnect, however occasionally I would lose internet connectivity. Of greater importance, I was unable to maintain a RDP connection to Windows Servers (2016 and 2019). I could connect to the server, however it would drop after 20-30 seconds. RDP connections to Workstations running Windows10 worked fine.
T-Mobile support downgraded my firmware to .0168 (as mentioned above). My RDP sessions are now working as expected.
Also as mentioned above, as soon as I said “Global Protect” to the T-Mobile support person, they immediately knew what to do (downgrade the firmware).
