Forum Discussion
New ARC Gateway - 4 bars - no internet - techs - no help. Any suggestion? (Don't say send back!)
New customer. Been through absolute hell placing an order, and getting the device, then it doesn't work. Two hours and 15 minutes on tech support calls (not counting wait for call back) out of the ...
Hola Despite
Yes, KVD on newest .16 firmware. Been through all kinds of reboots and power cycles, and two gateways. Their tech support is another dance - same song. Done their complete routine at least four times. Won't admit they don't get it until like two hours each time; but have to start at the first step every time. Claim they have no means to see call logs.
Have to leave it at that. I just start ranting. So frustrating...
