Forum Discussion
Poor Internet speed and not reliabity
I have had home internet for 30+ days. The speed and reliability has not been consistent. I have seen speed from 80 ~ 100 mbs and then have seen speed from 1 ~ 5 mbs. Also while streaming Netflix ...
iTinkeralot wrote:roninaz You are not alone in your quest for internet nirvana. It would help to know details as to what your gateway router reports in the web UI interface. I will assume you have been over this with the T-Mo support engineers but it is hard to help without data.
The LED display on the top of the router can provide some idea but not much detail about what is going on with the communication to the tower. The web UI at 192.168.12.1 will help much more.
Sugerencias:
Record the reporting of the primary & secondary signals from the Información general>Internet Connection
Record the reporting of the primary & secondary signals from the Estado>Cellular network section
Confirm if there are packet drops or errors from the Estadísticas>Cellular information
Do you know where the tower is; how far away it is...?
Snips of information from the web page are sufficient. It is pretty easy and helpful to make screen clips of data from the Overview, Status, & Statistics pages in the web UI and make a quick document with that info and then attach the info to the post. With more info I would be happy to make some additionalsuggestions.
ITinkeralot... Even without an Overview, Status or Stastical info... throw some ideas out anyway. I hate to sound harsh, but there's not alot that even the outside techie can do, other than to assist in optimal location placement.
The problem lies in both the gateway unit itself (over-heating) which may have some merrit, as ive tossed mine out in 30 degree weather for 30 mins, then powered back up and get better than it was, not great service, but did function better... after it being on for a solid 10 days. Additionally, its not a congestion issue as TMobile tech may claim. I performed an onsite (last mile near tower) test with a seperate hotspot device, also on the TMobile network, and pulled near 80Mbps speeds.
Bottom line... the issue is the gateway and transmission penetration. Whats the solution.... getting TMobile to provide its customers with repeaters, as does Verizon for those customers who pushed hard enough in numbers to get its signal out beyond 10 miles, and through simple terrain obstruction s (ie. Hills and mild timber). And, to replace the gateway intirely with a different unit all together.
That said, Im interested to hear what you got to say... without stats provided.
