Forum Discussion
Slow speed in the evenings.
Speed slows down in the evening. At 5am speed is good (250ish) slows during the day, but still good. Then around 5pm is gets real bad (5 to 10) at times can not stream at all. Around 9pm gets better,...
I have been running into similar issues. I contacted customer support - they had me run a bunch of tests - all results came out good at the time of the test 😉. They did suggest they will notify the cell engg team to check for any other issues, In my area, the cell tower is very close to my home - however the signal strength kept dropping randomly. If you have the Arcadyan KVD21 gateway you could check this URL to see the signal strength via the browser - http://192.168.12.1/TMI/v1/gateway?get=signal The other option is to use the mobile app → More → Advanced Cellular Metrics
Hope this helps.
