Forum Discussion
this internet
How is 1MBPS and lower acceptable why did they ask me what I was going to use my internet for if they cant provide me with the speed I require simple just 1 device a ps4...
I have the same problem. I get maybe 1mbps some times, at 3 am I can get upwards of 3 mbps down, and maybe 7 up. Most of the time though I'm getting .5 mpbs, sometimes down to .01 MBPS. Far cry from the supposed 25 they claim as minimums. I'm also on hold with the support line for ... 2 hours and 33 minutes right now. Looking at the FAQ and seeing them claim that one of the benefits of this service is having access to customer support to help you is really a knife in the back right now.
