Forum Discussion
VPN issues, some work related programs won’t load
We had a big snow storms a few days ago and started having VPN connection issues. It was working fine until then. My company uses a IPSEC VPN and allow us to work remotely. When I'm home I'm unable ...
Exact same situation here. Last week was the storm. Everything was working perfectly fine then the day after the storm, VPN is an issue up to now. T-Mobile rep is no help.
Tried the suggestion:
2.4 GHz, and select WPA - Did not work for me
2.4 GHz band > select WPA/WPA2 > WPA “TKIP & AES” - Did not work for me
I might end up switching Internet promptly because it's an issue especially when you work remotely.
I’ll search around if I can find other tips
TechWriter wrote:LOOKING FOR HELP wrote:Can you tell me what the model of the different gateway is? When I asked yesterday if there was another gateway to try, my customer service rep told me there wasn't. I hate switching because it's cheaper than what I had before and faster. However if I can't work from home when needed that doesn't help.
thanks for your comment!
Hola,
You’re welcome. I was a little hesitant to post because I’m not sure this will work.
The model number is KVD21. And the HW version is R01.
So far so good this morning. But again, since the problem is intermittent, I'll have to give it some time to see if this really does work.
I have the Arcadyan KVD21. I've been having this issue since 4/19/24. I've tried the separate network, adjusting MTU, 2.4 gHz, etc. my employer is replacing my laptop but I've been using this laptop and T-Mobile with Cisco AnyConnrct for 13 months without issue.
What should be my next step? I live very rural and my only options are T-Mobile, Verizon, a local place that can't meet minimum speeds required by employer or satellite like Viasat or DishNetwork.
