Why not participate in the Affordable Connectivity Program (ACP)??

Iowaguy wrote:

I am extremely upset that T-Mobile is not offering the ACP program for their home internet checked with Metro by T-Mobile and they wanted $49 to hook it up and I also had to have phone service through them I am perfectly happy with my current phone provider not going to switch I have had T-Mobile home internet for a year and a half and was very happy with the service till now I will be switching to Verizon home internet as soon as it's available in my area because they do offer the ACP program to their customers it's a shame that T-Mobile's treating their customers like that

What a disappointment. I've always trusted T-Mobile and it's customer service. And really unethical. T-Mobile is on the Government's list that they will provide access to ACP. I tried the Metro phone # and the Assurance phone #, but because I don't do business with them I wasn't able to talk to anybody about what services they offer, let alone how to access ACP. I really don't want to change services, but I guess I will research other internet companies and see if they are as unethical in their statements as T-Mobile is. Really poor customer service and relations by T-Mobile. I guess old people, veterans and people doing their best to make ends meet are an anathema to T-Mobile. I thought you were better than that!