Windows laptop can't find T-Mobile Home Internet network... but all other devices can

justrick1701 wrote:

Just set up my gateway… working fine for the most part, but it doesn't appear in the list of available networks on my Windows 10 laptop. Phone, tablet, another laptop elsewhere in the house… the network shows up just fine on all those devices.

Any idea what would cause this? TIA!

Quick fix:

  Buy a USB adapter (Amazon $17 value) and hook it up to computer (5 minutes to do) and it will pick up the new T-Mobile Modem. I had the same issue with my old computer -- now I no longer have to use my unreliable phone Hot Spot.