Slow upload speed and T Mobile home Internet

I've been down that road already. They didn't want to send me a new modem though. At this point it's been right at 2 months maybe a little over My upload speed is like .5 MB UPLOAD download been anywhere from 60 to 250 during this whole time frame. Never had a speed over 60 before until they readjusted everything supposedly and then now I'm reading 250 at most so far but yet I have zero I say zero upload speed cuz it's less than 1 MB for the past 2 months. They told me there is two towers nearby that have work orders on them for over a month and needing a part yet nothing happening. Past few times I've talked to him they're like yeah we can't do anything about it right now there's a work order already in so and we don't know when it's going to be should be 7 days or so before you're good to go that's been almost 3 weeks since I've talked to them I've kind of give up on it probably just like they wanted. FCC's already been talked to I left him know the issues and even sent them months and years worth of information showing where it did work and then it hasn't been working. I think I got better results with my MiFi than this Wi-Fi home internet. Yet they won't send me a new one which I don't blame them cuz I wouldn't want to pay for it. Over the past 9 months they took $20 off my bill and I'm not had any upload speed in a month. I haven't kept up there into the bargain so there you go. I hope your stuff gets fixed I know I don't have a freaking prayer.