Forum Discussion
t-mobile Home Internet - Location Issue
I live in Los Angeles County California, and the home internet is showing the different sites that I am in Las Vegas. This creates a problem from things like streaming YouTube TV, to access my local...
janetsch wrote:Thank you for your reply. I have a chrome laptop and nothing can prevent this. I don't think we should be charged as much for our service if we have to bother with changing our address when browsing, for example, google shopping and my banking institution and more. The thing is I wasn't forewarned of this. Why is Tmobile not fixing this???
Primarily because it’s not a T-Mobile issue as noted here:
T-Mobile cannot reasonably be expected to correct flaws in operating systems, apps or browsers.
T-Mobile does provide some compatibility requirements for T-Mobile’s Home Internet Service and in particular for live streaming but they fail to mention that equally applies to other content providers who rely on IP address geolocation:
https://www.t-mobile.com/support/home-internet/connect
I agree that T-Mobile should make this clearer and also clarify it in their Open Internet Policies which the FCC requires published. See Open Internet link at the bottom of this page. When you signed up with T-Mobile they probably mentioned those policies in passing (most folks don't read them anyway and are unaware of certain disclaimers).
