Forum Discussion
T-mobile Wifi Gateway Home Internet
I recently got the T-Mobile home internet wireless gateway. My connection to the tower is very good to excellent. Download and upload speeds are great 40-50+ both directions!
problem is, it randomly stops providing internet. Meaning, shows will be streaming at length with great speed and then boom. Dead stop. Jump on my mobile device and hit speed test on google, no internet access. I'm still connected to the device, the device is showing connected to the tower with great signal strength, it just seems to stop providing data.
Sometimes it starts working again after 30 seconds, then maybe 15 minutes, then maybe I have to go and physically power cycle it. After said time when it does start working again, speeds are great, but the random downtime's for no reason are puzzling and frustrating.
is it just not reliable yet as it has been referred to as a “pilot” service?
- kennycTransmission Trainee
Sorry to hear that @JolieB . :(
I've been using the 5G gateway for almost two months now and it is wonderful! Have had only a couple of very short outages...speeds have been amazing for the most part but definitely slows down at high-traffic times (late afternoon/early evening). Otherwise I love it!
- Fan_of_TMNetwork Novice
I picked up the internet gateway 3 days ago, and I am having to power cycle the unit multiple times a day when the internet just stops working completely. The display on the gateway says I still have service, but clearly the internet has stopped working completely, requiring a power cycle. If this is the way it's going to go, I will have no choice but to reconnect my Cox modem and live with it for the time being.
- cajenksNetwork Novice
my wifi will not accept tmobile internet wifi, I have an android with tracfone ervice
- mikeny99Network Novice
I have T-mobile home internet about 2 months. Connection quality gateway to the internet usually is very good. Down load speed about 35-45 both directions almost the same. The problem which bother me is sometimes no internet. Some times internet restored itself in 1-2 min, sometimes I need to connect it. It's annoying and it's frustrating. Is it possible to fix? ¿Cómo?
- JRicoNewbie Caller
We are seniors and don't do gaming or classes online. We're retired and might stream a movie once in a while but we do enjoy exploring the WWW. I would advise people who need their internet service to be able to handle this kind of content then go with any wired internet service. EXCEPT FOR CENTURYLINK! Fiber optic might be the way to go even for you old folks.
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