Forum Discussion
Tmobile home internet and Zscaler
Recently my company switched to ZScaler for VPN/Firewall services. They have had some internal issues however it appears Zscaler and T-Mobile internet aren't agreeing. When on my home network my do...
tpane wrote:Hola Marc
There appears to be an issue with the mtu size in the zcalar policy.. I believe the mtu size was reduced for policies associated with users that have wireless internet service.
Since that change it has been working well for users in USA and Europe
I'm sorry, I'm not very technical. I can see there's a problem w/ MTU size (but I don't know what that means). When you say "I believe the mtu size was reduced..." what does that mean, who reduced it? T-Mo? Because as of Monday this week, my work Win PC was literally un-usable on my TMHI connection (wired or wifi). As is the case with most corporate PC users, it's locked down w/ only admin access to changing things like MTU, and as a typical PC user, I don't have the skills to do it, even if I had admin access. I have requested our IT support to help, not heard back. *If there's anything I can do to reach out to T-Mo tech support to get MY connection to work w/ this PC w/ z scaler, please let me know?*
