tmobile home internet speed issues

Steve wrote:

For the past few days I have been seeing poor performance. I noticed the Primary Signal was bouncing between B2, B66 and B41.  Rarely the secondary connects to B71. Somewhere here in the Community or on Facebook I saw a post where someone moved the gateway to the basement where the cellular signals were not as strong. In his case he seemed to lock on the 5G signal and stay there. I did this yesterday afternoon and for the first time in 5 days it appears to have stayed locked on 5G (B41).

The point is that it may be necessary to move the unit around to find NOT THE STRONGEST signal, but the best signal. In my case the 4G Band 2 often was very slow. With the unit in the basement, it has stayed on B41 for more than a few hours. Time will tell.

Thank you Steve, Finding this thread made my day. I found it through a google search how to get 5G, that is a Primary and Secondary signal, not just the  Primary alone which is very slow.

For the first time after a week of getting fast connections and only being bumped to the single signal Primary 4G only for a minute or two, until I rebooted the gateway, today I got stuck on the very slow 4G only Primary without a Secondary. I rebooted 6 times and was still stuck on it. Then I read your comment.

I moved the gateway a few feet from the window where it gets only 2 bars instead of 3 and rebooted and was on my best connection combo, B2/n41. It's funny because I was thinking of doing that, but didn't for some reason. I actually got my highest speed on the first day, 190, while using only 2 bars. But I get much higher upload speeds and only about 30 lower on the download, when I connect to band combinations on 3 bars.

I've read about this stuff extensively in the last few weeks and if you need to explain it to anyone else the B bands, eg. B2, B66 etc. are all the Primary signal 4G, and the n bands, ex. n41, n71 are the 5G bands. The present technology T mobile uses is called non stand-alone, meaning the 5G needs to be paired with a 4G signal as the primary in order for them to work together. 5G does not exist alone. This is more obvious in the GUI at 192.168.12.1 rather than in the app, because at least in my phone app, it just shows one signal.

Anyway, here’s the full band story from T mobile’s website:

5G

• Frecuencias que pueden proporcionar 5G: 

  • Band n71 (600 MHz)

  • Band n41 (2.5 GHz)

  • Band n260 (39 GHz)

  • Band n261 (28 GHz)

• Con 5G, se pueden transferir cantidades de datos elevadas con mayor eficiencia que con 4G LTE. 

• Una de las maneras en que T-Mobile está implementando 5G rápidamente es a través de la integración del espectro de banda media de 2.5 GHz de Sprint.

• Echa un vistazo a ¿Qué es 5G? ¡para aprender cómo funciona!

Alcance 4G LTE extendido

• Frecuencias que pueden proporcionar Alcance LTE extendido

  • Banda 12 (700 MHz)

  • Banda 71 (600 MHz)

• Nuestra señal de alcance LTE extendido llega 2 veces más lejos y atraviesa paredes para brindar cobertura 4 veces mejor bajo techo.

4G LTE

• Frecuencias que pueden proporcionar LTE:

  • Banda 2 (1900 MHz)

  • Banda 5 (850 MHz)

  • Banda 4 (1700/2100 MHz)

  • Banda 66 (Extension of band 4 on 1700/2100 MHz).

• 4G LTE ofrece velocidades de descarga rápidas, velocidades hasta 50% más rápidas que 3G. Consulta Velocidades de datos.

• Los servicios de voz y de datos solo funcionan al mismo tiempo si tienes activada la función VoLTE en tu dispositivo. De lo contrario, LTE solo proporciona datos.