Forum Discussion
TMOBILE? VPN? Work from home issues
Currently unable to connect to internet; or open apps with computer. Just off the phone with tech support at work AND we have 4 work at home associates that are having the same issue. Is anyone else ...
This is how I got a non-Sagemcom gateway. I called the T-Mobile Home Internet tech support line and asked to speak to someone who could authorize the replacement of my gateway with a non-Sagemcom model. They said the only way they had the power to do that was to cancel my line and open a new one. In the order for the new line they could specify the white G4SE gateway. So, that's what they did. Two days later the new G4SE arrived and I have had no problems with VPN. I now have to return my Sagemcom.
