Forum Discussion
TMOBILE? VPN? Work from home issues
Currently unable to connect to internet; or open apps with computer. Just off the phone with tech support at work AND we have 4 work at home associates that are having the same issue. Is anyone else having this problem? T Mobile says it's the VPN, but we've always used the VPN. I've not been able to work since Saturday.
Rogueplayer wrote:
T has resolved the problem, finally. Sagemcom works now.
Please share any details you have. What firmware version was it fixed in? The Sagemcom page does not show a new firmware update: https://www.t-mobile.com/support/home-internet/sagemcom-gateway That page shows the old 1.2.AC firmware that caused the problems. You can get the firmware version from "More" → "Gateway information"
Tuesday March, 5 2024. Nord VPN is not functional with either the FAST modem/Router. they sent me a inseego after waiting hours on hold. The inseego does also blocks my VPN. Not acceptable. I will likely have to change providers now. I will call them one more time.
Hola,
Can anyone with a Global Protect VPN and Sage router confirm if the issues were resolved? I got the Inseego but it too does not work. Gracias.
Hi. Yes, my issues with the Sagemcom router logging into Global Protect VPN has been working flawlessly since I called into repair and they reset the connection in- house.
Rogueplayer wrote:
Hi. Yes, my issues with the Sagemcom router logging into Global Protect VPN has been working flawlessly since I called into repair and they reset the connection in- house.
What is the version of firmware do you have?
