unable to log in to the 5G internet gateway using the information on the bottom of the device

how?

I haven't been able to log into my 5G internet gateway using the information provided on the bottom of the device. How do I troubleshoot this?

Gateway Home Internet password printed on bottom of unit is not accepted when attempting to connect new devises.  how do I change or locate password?

Hola @Roger7 

Are you entering the Wi-Fi password or the administrator password printed on the back of the gateway?  When connecting a device to your network you want to use the Wi-Fi password.