Forum Discussion
Upgrade from Internet Lite to Unlimited
I'm in a rural area of NC and have had the "200GB Internet Lite" for about 5 months now (this plan costs $100 per month). I was able to switch to the "Unlimited" plan for $50 per month and wanted to...
Rockyhammock wrote:Interesting. I am on a 100 gig plan and have been with TM for 15 months now. It still shows me unavailable for Unlimited plan although a neighbor ½ mile closer to the tower does get unlimited. I was thinking of calling them to see if they would let to trial run and if it did not work, move it back. Just don't know how involved that is?
I'd check to see what band you are connecting to (via the TM Internet app). If you have 5G service (N41, N71), I would call customer service and tell them you are connected to 5G and your neighbor has it and you'd like to switch. They may tell you no (apparently, they only allocate so many users per tower), but it can't hurt to ask.
