Forum Discussion
weak connection
No matter where I put my gateway it shows weak connection and only 2 bars. Even if I put it where the app tells me to.
saramcgowan wrote:
No matter where I put my gateway it shows weak connection and only 2 bars. Even if I put it where the app tells me to.
who cares what it shows. mine does the same thing, but what are your true speeds? go to https://www.speedtest.net/ and see what your getting up and down
I had mine about 2 football field from a tower and still showed 2 bars but wow I got Great speeds
@saramcgowan you might want to call the customer support number. They can tell you which cell tower you are attached to, which can help you with your gateway placement. It is likely that you are attached to the wrong cell tower. Moving and aligning the gateway with the correct tower will make a significant improvement in your signal.
¡Buena suerte!
