Forum Discussion
Where is my rebate?
When I signed up for T-Mobile I was told I would be getting a $50 gift card as a rebate that I could use to pay my bill. It has been over 6 months and I haven't gotten my online gift card. I want to use it for my bill this month. Why have I not gotten this?
- rdaustin51Newbie Caller
I know I applied for the $200. gift card and they can’t find it , what a rip off.
- Steff19806Network Novice
ElPasote wrote:
I have the same question. T Mobile had promised a $50 gift card rebate when I signed up with T Mobile internet, which I was supposed to have received it in 8 weeks. I had totally forgotten about that rebate and just remembered it today. It has been four months now and it doesn't bode well for T-Mobile.
That is not the way to keep customers T-Mobile. Get your act together!!
I was promised a $200.00 gift card within 10 weeks ...I'm paying my 3rd months bill meaning ive had service from them for 4 months now and not a peep about that rebate
- gramps28Router Royalty
Here's a link with a link in it to check rebate status.
https://www.t-mobile.com/support/new-to-tmobile/promotional-cards-credits-and-rebates
- Janine217Network Novice
I thought there is a way to check the status of the $50 rebate.
- AbqDJPNewbie Caller
When I signed up, a $200 virtual visa card was part of the offer. I submitted for it 3/26. I've called and talked to some CS rep. She said they have to wait for my card to be processed. I check the status this morning. It says 'Denied'. It's been near 12 weeks, I've waited for this thing!
- Ivelisse_76Network Novice
When I sign up for T-Mobile I was supposed to get reimbursed/ rebate 99.00 dollars in 8 weeks this was submitted on 2/19/2023, till this day I have not received anything also raised my payment from 87 to 124, I don’t understand anyone had this problem
gracias
- ElPasoteNewbie Caller
Thanks....Actually, I found some other comments on that subject. Apparently, you have to register for your rebate through T-mobile online, which most people won't be aware of unless you read through the fine print on their promos.
You also need a promo code and the number for the t mobile home internet device. I did find a couple of different t mobile promo codes online related to the home internet rebate and will try those.
- fireguy_6364Modem Master
follow the steps provided in the post right in front of yours.
also check your spam folder in your email in case it was kicked over there. not unheard of.
- ElPasoteNewbie Caller
I have the same question. T Mobile had promised a $50 gift card rebate when I signed up with T Mobile internet, which I was supposed to have received it in 8 weeks. I had totally forgotten about that rebate and just remembered it today. It has been four months now and it doesn't bode well for T-Mobile.
That is not the way to keep customers T-Mobile. Get your act together!!
- gramps28Router Royalty
Try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they can help you they also are a higher tier of support.
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