why TMobile home internet so bad

I hate to say it but I'm in the same situation. They convinced me to leave spectrum and use them and they said it would be cheaper and much better, it's absolutely garbage. Everything we use has to buffer. I can't believe the company would put their reputation on the line by doing this. They are clearly chopping the internet or doing something.

How can one of the phone companies that has the best Nationwide coverage have the world's worst internet. How can I have amazing phone service and connection but have terrible internet? This is not right and a lot of people are going to leave this company if this doesn't stop.

doubtful...then again not overly sure what a headshed is..the site is primarily peer to peer assistance with a handful of moderators/admins to keep the site in order only..

I wonder if the headshed at t mobile evem reads these community forums.....

I think i'm starting to experience the same issues that everyone else is.  Supposedly if we're not on a contract we can leave. I'll go back to pay more comcast if I need to.  At least their connections were reliable.

I been having the same issues and can't seem to get any internet that can make my fire stick and/or other internet devices function properly! This is definitely a regretful decision I made leaving old provider and getting this slow and no service home internet!! I am gonna post bad reviews on any websites and Google for sure about this home internet issue! 

I thought it was bad at 7-9 Mbps.  Had been over 400 for a couple months, regularly.  Evern got to 1.3Gbps one time.  Now? A joke.

 Pages load slowly, and the browser complains about OVERFLOW.

The signal numbers are close, and the box has been in the same spot.  But consistently, even at 7AM, the speed is in the dumper.

Who knew that the honeymoon was over so soon?

WIsh I knew a way to reshuffle the deck a bit.

I'm so happy, after waiting an hour at the store, dropped off the gateway after changing over to a crappy spectrum internet package.  While we don't have great speed 65/15 everything has been up and running for the last few days.  Spectrum is coming out on Wednesday to check the connections but life is good after a year and a half of that terrible Tmobile gateway.

Absolutely useless, the past 3 months I have had no Internet more than I have had Internet. TMO even sent me a new "router". No fixes, it goes offline probably over 40 times a day. But! The router says service is good. 

I'm over wasting money and trying to deal with their technical support.

Now phone service is having problems.  They are so bad in Carlsbad ca.  today 30 plus times internet went down.  No phone service.  Hard when trying to work from home.  Stay away

Tijuana tower, att tower, unknown tower when there is a T-Mobile tower very close.  Terrible option for Carlsbad ca.  goes down 20 times a day not counting buffering and the techs are unable to do anything.  As mentioned above, no good options in Carlsbad.  Did hear a neighbor went to spectrum commercial for $280 per month and seems satisfied.  We live in a third world country.  Thank goodness ting is coming for $89/mo.  Signed up.  Just resigning myself that it will take another 6-12 months.