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justrick1701's avatar
justrick1701
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Hace 4 años

Windows laptop can't find T-Mobile Home Internet network... but all other devices can

Just set up my gateway… working fine for the most part, but it doesn't appear in the list of available networks on my Windows 10 laptop. Phone, tablet, another laptop elsewhere in the house… the network shows up just fine on all those devices.

Any idea what would cause this? TIA!

  • justrick1701's avatar
    justrick1701
    Transmission Trainee
    Cristina wrote:

    Do you have both 2.4 and 5ghz broadcasting? I think some older laptops can't see both 

    I do… interesting theory. Any thoughts as to a workaround? Pretty sure I don't want to disable either one...

  • Cristina's avatar
    Cristina
    Transmission Trainee

    Do you have both 2.4 and 5ghz broadcasting? I think some older laptops can't see both