Engineering Team Performance
1 TopicService interruptions in central Florida
Is anyone else experiencing a large breakdown in service in central Florida? Since December 7th, 2022 I have had a 31% downtime. It starts every night between 8pm.and 10pm and is completely down for at a minimum of 2 hours but as long as 12 hours. I've contacted the h support so many times I am beginning to recognize them by name. I have heard every excuse from tower maintenance, tower upgrade, and temporary service interruption. Received new gateway and by 10 pm the internet was gone again and just came back on at 8:34am. They refuse to allow me to speak to engineering to find out if there is actually something being done to any towers. Anyone else having similar issues?104Visto0likes2Comentarios