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tfdfirern1
Network Novice
Joined 2 years ago
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No service and still paying
How can this provider continue to shut down service at 2200 and remain off untill 0600 everynight and bill for a month service. If they are only going to provide half the service they offer why should customers pay monthly. Either cut the bill in half or bill every other month. It is illegal to steal in the United States. Stealing is exactly what is happening when you take money for something you are not providing. Do you understand tort lawsuits and criminal proceedings?Service interruptions in central Florida
Is anyone else experiencing a large breakdown in service in central Florida? Since December 7th, 2022 I have had a 31% downtime. It starts every night between 8pm.and 10pm and is completely down for at a minimum of 2 hours but as long as 12 hours. I've contacted the h support so many times I am beginning to recognize them by name. I have heard every excuse from tower maintenance, tower upgrade, and temporary service interruption. Received new gateway and by 10 pm the internet was gone again and just came back on at 8:34am. They refuse to allow me to speak to engineering to find out if there is actually something being done to any towers. Anyone else having similar issues?