McAfee Security para T-Mobile
My phone was stolen in Europe two weeks ago. I got a new phone through the warranty waiting for me at home in the US. So I want to make sure that Find My Phone through theMcAfee Security for T-Mobile service that I am paying for is still working as I setup my replacement phone. I login on my laptom to Mcafee.com and it says that myMcAfee Security for T-Mobile was cancelled. Rats. I call T-Mobile, they confirm it wasn't cancelled. I go to the store so they can look, and the store T-Mobile people confirm that myMcAfee Security for T-Mobile is NOT cancelled. I call Mcafee several times and they say T-Mobile cancelled my subscription. I ask for elevation of the case; nothing. I call back and curse at them; finally, someone from Mcafee calls back and they are elevating it. Are you kidding me? To make it worse, theMcAfee Security for T-Mobile app on my phone says: "if you want to find your phone, click here." Is this real? Am I alive and well, or just a zombie already? Good God. What the heck are we supposed to do? Are we paying for this insanity?Mcafee billing upcharge
Since Tmobile had a serioussecurity breach the in store rep gave me"free Mcafee Antivirus" when I signed up thenstarted billing me $5 a month. Customer service insists I signed up for it in-app. If this is true it was very easy to miss what I was doing.Anyone had this happen or object to sneaking in this charge? They have bad security then charge you extra?