McAfee Security para T-Mobile
My phone was stolen in Europe two weeks ago. I got a new phone through the warranty waiting for me at home in the US. So I want to make sure that Find My Phone through theMcAfee Security for T-Mobile service that I am paying for is still working as I setup my replacement phone. I login on my laptom to Mcafee.com and it says that myMcAfee Security for T-Mobile was cancelled. Rats. I call T-Mobile, they confirm it wasn't cancelled. I go to the store so they can look, and the store T-Mobile people confirm that myMcAfee Security for T-Mobile is NOT cancelled. I call Mcafee several times and they say T-Mobile cancelled my subscription. I ask for elevation of the case; nothing. I call back and curse at them; finally, someone from Mcafee calls back and they are elevating it. Are you kidding me? To make it worse, theMcAfee Security for T-Mobile app on my phone says: "if you want to find your phone, click here." Is this real? Am I alive and well, or just a zombie already? Good God. What the heck are we supposed to do? Are we paying for this insanity?
Mcafeee
Any idea why McAfee T-Mobile app suddenly asks for phone number for "verification to create a new account" when I already have an account? Searched for an answer but got nothing. I updated the app but it still asked for my phone number so I went ahead and typed it in thinking it would recognize my number and redirect it tomy existing account but itappears to have createda brand new account.None of theidentity infoI had before shows up.So worrisome considering the data breach several years ago. Any idea why this has happened?Mcafee billing upcharge
Since Tmobile had a serioussecurity breach the in store rep gave me"free Mcafee Antivirus" when I signed up thenstarted billing me $5 a month. Customer service insists I signed up for it in-app. If this is true it was very easy to miss what I was doing.Anyone had this happen or object to sneaking in this charge? They have bad security then charge you extra?