Call forwarding issue
Hello, I use my phone for when I am on-call at work and have not added/changed any call forwarding settings in my personal phone. There is a call forwarding phone system at my work and when a someone dials that number, the call should be forwarded to me, but does not dial and hangs up after a couple seconds. I'll use example #'s to make more sense of it. Someone would dial the phone system at work (111-111-1111), that number would be forwarded to my phone number (222-222-2222) and essentially should ring my personal phone. Instead, it does not ring and drops the phone call after a couple seconds. This was all happening with my ZFlip 4. I tried resetting all settings, formatting completely with no luck. Just yesterday, I upgraded to a ZFlip 6, same issue persists. I tried reformatting again, disabling wifi calls, and making sure all restricted/blocked calls were unblocked. Nobody else has this issue at my work (even with their t-mobile phones)and the IT dept has reported everything is working on their end. I have a work issued cell phone (T-Mobile as well) and that phone has hadno issues with receiving phonecalls either). Is there some setting specifically with the ZFlip phones that is prohibiting me from receiving the calls? Suggestions? Thanks.
phone works, but has slow connection to home wifi
Two weeks ago my phone has been getting slow wifi connection when everyone else in the house is fine on mobile and other devices, is there anything I can do to fix it? I only have access to certain apps like Discord, YouTube, and TikTok, but it won't let me play online games and such.
T-Mobile Hotspot Usage Bug with Tidal Streaming
I have been having issues with Tidal streaming on my Samsung S24 since February '24. I have determined that the data that Tidal is using to stream music is being recognized as "hotspot data" by T-Mobile. Each carrier billing cycle the T-Mobile system sends me a message stating I have hit my hotspot data cap. At that time Tidal becomes extremely slow and encounters buffering issues. All of my other applications work perfectly fine, I have unlimited data with my T-Mobile plan (Magenta Max55+), but for some reason, Tidal is using hotspot data or its data usage is being miscategorized as hotspot data. On my phone hotspot data usage reported is 0GB month over month. I never use my hotspot. Something weird is going on here, I am not sure if it is on the Tidal side in how it requests data or on the T-Mobile. I need help in having this issue investigated and escalated to the appropriate parties (Either at Tidal, T-Mobile, or maybe even Samsung). I have attempted to inform T-Mobile but they their phone support seems ill-equipped to handle uncommon technical problems. I am not sure if this will ever be resolved. I suppose in T-mobiles eyes this would be like a "P4" priority. Unless there is some security risk involved I doubt they will care. Here are links showing other customers have experienced similar problems: https://community.t-mobile.com/accounts-services-4/t-mobile-shows-hotspot-data-usage-when-it-is-disabled-in-my-phone-settings-47603https://community.t-mobile.com/plans-features-and-billing-46/why-is-tidal-data-being-recognize-as-hotspot-data-50869?postid=223600#post223600
