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4 Topics
Really bad Home Internet- Anyone who can help on how to return?
Hi I just got scammed to buy Home Internet which doesnt work. Have been trying to return it for two days. There is no way I can send a mail. Chat people direct me to a phone number. Its the same phone number which says they will call back in 15 min and never call back. When I call the number, they keep me on hold for two hours and then disconnect. WHen I ask chat person to transfer, they transfer to a team whcih says they dont cancel and promise to again transfer. It never happensSolved1.6KViews4likes10Comentarios
TMobile Overcharges everytime
Nov 2016 I took their Thanksgiving $120 4-lines and unlimited data. The first bill was already over charged by $60. Everytime I call they say that my bill is $180 because I had to pay for the extra 2-lines. But after a LOT of back and forth they will credit me once or twice. But its been almost 3-years now. They're saying that there was never even a $120 Deal back in 2016 Thanksgiving. So it goes on and on. What can I do. I just called Tmobile and they said they will only check 3-months back. Beyond that its the customers responsibility to check the bills. Basically TMobile owes me around $1,680. Unless this gets resolved. This is very fraudulent. I'm frustrated and so tired of calling them.Solved2.9KViews1like9Comentarios