billing charges
2 TopicsAuto Pay glitch?
Just got a notice saying im past due a bill, but I had Auto-pay enrollment. So what happened? Looking back I saw my billpay last month only was $0.49 when it should have been $55.49. Now I had to manually pay 80+ to remove the outstanding balance. So now I'm wondering if I can't rely on autopay to make sure my bill gets paid on time.60Visto0likes1ComentarioAnyone else get double charged for Autopay in May?
I have been a T-Mobile customer since the company started and I just signed up for TMO ONE at the urging of a sales rep... now I have been charged twice for my bill and am $19 away from getting an overdraft fee at my bank. Trying to figure out if this was an isolated incident or if it happened to other people. I will not risk going through this ordeal again and will remove myself from the TMO ONE program if it's widespread. Also, I expect T-Mobile to reimburse any bank charges I incur due to this error. Please comment if you were charged twice too!Solved1.7KViews2likes18Comentarios