billing charges
3 Topicsdiminished data speeds and dropped calls
My service quality has deteriorated in the last month. I no longer get 5G and calls get dropped daily. Each call to customer service ends without resolution. I'm in the market to replace my two lines. Who is looking to switch carriers and what deals are looking attractive?93Visto1like2ComentariosAuto Pay glitch?
Just got a notice saying im past due a bill, but I had Auto-pay enrollment. So what happened? Looking back I saw my billpay last month only was $0.49 when it should have been $55.49. Now I had to manually pay 80+ to remove the outstanding balance. So now I'm wondering if I can't rely on autopay to make sure my bill gets paid on time.101Visto0likes1ComentarioAnyone else get double charged for Autopay in May?
I have been a T-Mobile customer since the company started and I just signed up for TMO ONE at the urging of a sales rep... now I have been charged twice for my bill and am $19 away from getting an overdraft fee at my bank. Trying to figure out if this was an isolated incident or if it happened to other people. I will not risk going through this ordeal again and will remove myself from the TMO ONE program if it's widespread. Also, I expect T-Mobile to reimburse any bank charges I incur due to this error. Please comment if you were charged twice too!Solved1.9KViews2likes18Comentarios