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6 TopicsMessage from 2300 - Message Blocking
Hi, I just received a random message saying "Free Msg: Recipient [insert random phone number here] unable to receive message - Message Blocking is active." The only problem is that I never texted the bracketed phone number; I didn't even recognize it. Does this mean that someone hacked my SIM and is messaging random phone numbers?? Help please...Thanks7.2KViews0likes0ComentariosHow to block 800 numbers or XXX calls
My child has been getting XXX hotline voicemails on their phone for over a year now. I have paid for Scam Shield, and have blocked the number(s), but they just continue to call from other 800 numbers. Also, the messages continue to go to voicemail, and they are graphic. I have tried everything I can find. Any suggestions? Is there a way to block all 800 numbers? How do I keep them from leavingvoicemails?103Visto0likes1ComentarioNot Able to Text links to my website
I have spent over a week troubleshooting as to why I can not sendtext messages withlinks to my website. I can send them via email, facebook messenger and even shorten them and send that way and they work. I just can't send in a text. I can send any other links outside my website. There is absolutely no way I have anything remotely inappropriate on my website. There are no blocking features on my account but was told today after 4 hours with tech support it is possible that tmobile has put filtered messages. Everyone else can send links from my website to someone else but those that have tmobile can not generally speaking. I have reset my network and updated OS on my phone. I have updated app settings. I was not able to get a clear answer as to how many text messages are considered too much as I use lots of text messaging with links to my website with my business. I also couldn't get a clear answer as to what kind of filtering of messages could be on my account. The tech today wasn't sure if there was one but said a "possibility" eventhough over and over I have been told there are no blocking features. Tech support has exhausted every avenue to troubleshoot but there is still no resolution. I also do not like the options for the survey they send as I give the tech support 10 but I don't know yet if i will recommend tmobile if they will not tell me why i have a possibility of a filter but can not tell what is after hours and hours of support. I believe they should be able to tell you if your account has been flagged and for what reason. There is no due process to determine if it was filtered in by mistake.37Visto0likes0Comentarioshow do i block a phone number on the digits app?
I kept my old phone number because it is easier to transfer my info to a newer phone. I'm using the digits app to use my old phone number and I got a text from a weird phone number and I want to block it but I don't see any options please help.6.7KViews0likes5ComentariosWeb Guard and mobile hotspot
I have Web Guard enabled and set to young adult. It seems to do an alright job blocking adult sites on my smartphone, but when I enable mobile hotspot and connect with a PC, I found to my dismay I could reach all the sites now inaccessible on my phone. I have two questions: 1. I would like Web Guard to protect all traffic to/from the T-mobile network, including devices connected to my phone's mobile hotspot. Is there a way to do this? 2. Is there any way to permanently remove adult sites from my account? I'm a little worried one of my boys will figure out a way to disable Web Guard even if I set a password. I'd like to remove that as a possibility. ¡Gracias!Solved976Visto0likes4Comentarios