T-Mobile US Pre-paid eSIM purchase via app error 505
I just attempted to purchase a prepaid eSIM via the official T-Mobile Prepaid eSIM US app, and after entering the mail address, selected plan, payment card information, I got the following error: "There is an issue completing your order…..(error 505) (cart id ...)" Now I'm stuck and don't know: Whether the payment really went through as I'm using a company card. Whether the eSIM plan has been properly installed on my device. Whether I'd be able to activate it once I land in the US (I've not travelled yet but wanted to purchase ahead of travel time and activate it upon arrival). Can you help me solve this situation? Gracias.
Error "Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde".
Still happening, apparently over the past four years. Every other thread has been marked "solved" though none were. It would be nice to have a solution to this. Users are able to sign in, but even though they get past OKTA, the are getting a 503 error during the handoff to the new server. So in my case, I can sign in and see some information, but I can't access any of my account services. This happens on my wifi and cell data; it happens in every browser, in both private and familiar windows, as well as in the app and Safari on my phone. It would be nice to have a soution for this.