Simple Choice North America and Europe Vacation
I have a grandfathered plan, Simple Choice North America, which is perfect for my needs at home. We have an upcoming cruise acation, taking us to the UK, Belgium, Netherlands, Norway and Iceland. My initial plan had been to buy the $50 International Data Pass for 30 days, so I can use my phone there and not need to swap out a European Sim. (My phone is an S10 and doesn't support eSim.) Then, I saw the news story about the Florida man charged $146,000 after a T-Mobile rep told him he was covered and I wanted to double check here. If I buy this $50 International Data and text pass and block voice calling, I should not incur any expenses while on my travels? (The phone will be in airplane mode while on the cruise ship itself. I mainly need it while in ports of call.) I just need this clarified and to avoid what happened with the Florida man.
International Data Pass for Grandfather plan
who's here still has their grandfather plan and would like to have Tmobile back the easy option to purchase Intl Data Passonline rather than calling the customer service when traveling abroad? my grandfather plan is not even qualified now. I really hope that they take it back that option for all grandfather plan.
Costco Problems Activating New Line Grandfathered Plan
Just spent 5 hours at Costco Wireless Advocateskiosk trying to purchase 2 iPhone 14 under the BOGO promo andactivate 2 new linesto my Familytime Basic plan (yes it's almost 20 years old). First I purchased an SIM card andadded 1 new line(with my old device) to satisfy a Bring Your Own Devicepromo. Next Iwanted to add a second new line and get the BOGO iPhone 14 promo.I took my first new iPhoneandupgradedan existing line on my account.The problem camewhen I tried to add the second new line and activate the second newiPhone 14. At first I thought I had maxed out the new voice lines that I could add to my old plan.So I asked T Mo to cancelmy first line activation under the BYOD promo, so I could still qualify for theBOGO promo instead.They did that and assured me that they could cancel it in a way that wouldn't prevent me from re-adding the lineand getting another promo. But when they tried to add the line againand activate the phone, the Wireless Advocate system said the device wasn't compatible with my service. At first this didn't make sense since I had already activated the first new iphone as an upgrade to an existing line. But after I left the store, it occurred to me that when I addanynew line tomy old plan, that linedoes not come with data. It needs to be added as a separate service to each line.When I upgraded an existingline with my first new iphone, that line already had data service attached. Then when I added the first new line via SIM card, since the card isn't in the phone I'm guessing it wasn't an issue. But because the iphone 14 has a built in SIM and needs service with data attached, I'm wondering if that is what caused the problem. Does this make sense? If it does, is there a work around? The Wireless Advocate people are saying that they can't override their system. They weren't going to even try to call the T Mo customer service phone numberthat was part of the error message,but since they felt sorry for me they did try. The call wouldn't go through tho, so they gave up. Any help would be appreciated!