Purchasing Extra Mobile Hotspot
My T-Mobile plan comes with 15GB Hotspot but I want to purchase more for my phone as I need to use more every month. I went ahead and purchased 60GB hotspot for $25 as an add-on feature for my Android phone. When my hotspot usage was at 60GB, I received a text from T-Mobile telling me my hotspot speed will slow down after 60GB was used up. I called T-Mobile and asked why wasn't my account has a total of 75GB instead of 60 (15GB with my plan plus 60GB that I bought extra.) I was told that if I haven't used any of my 15GB that came with my plan and I decided to purchase extra 60GB hotspots, I would lose that 15GB that came with my plan and only have 60GB only. To me, it's crazy, why would I lose the 15GB if I am going to buy some extra GB hotspot? I should still have the 15GB that came with my plan PLUS the 60GB which I paid extra for, which means I should have a total of 75GB monthly. I was told that's not how T-Mobile works. So instead of adding the 60GB hotspot add-on onto my account, I would have to use up my 15GB first, then buy the extra hotspot EVERY TIME. To me, that's crazy logic.
Hotspot issues with Cisco Anyconnect
Trying to run down a solution to what seems to be a not that uncommon issue. We use the hot spot on our phone as a backup for our home internet service. The phone was just upgraded from a Galaxy S9 (4G LTE service) to a Galaxy A32 5G. We have two company provided devices, both using Cisco Anyconnect, but using different VPNs. Prior to upgrading, both devices could connect to the hot spot without issue. Though I can't remember when the last time we had to use the hot spot. Fortunately we have not had an internet outage until recently. One company device still connects without any problem. Personal devices don't have connection problems with the hot spot. The other company issued device has issues. Internal company sites and databases cannot be reached. Although messages and phone calls can still be made on Microsoft Teams, which I find odd. I'd think if the VPN could not connect, noting would work. The system in question runs Windows 10. The network status icon shows a connection. When you hover the mouse over the icon it shows the network name, the number 2, and (unauthenticated). For example: Connected to home internet with no issues: company.network Connected to phone hot spot and no VPN connection: company.network 2 (unauthenticated) We have tried tethering the device to the phone with a cable but get the same result. Tethering on the old phone had worked. So far the company IT has had no luck. I've read that the issue could be related to IPv4 vs IPv6 addressing, MTU size, and/or UDP being blocked on 5G where it had not been blocked on 4G LTE. Currently this is not too critical of an issue since the hot spot is only a backup connection but if our home internet goes out then we're screwed. Unfortunately there does not seem to be any solution that we can work on our end as we don't have privileges to access certain things on the device. Not that I want to mess with settings on a device that we don't own. Any insights are welcome. I'm just hoping to find something to point the company IT in the right direction.
Phone Tethering on Magenta Max vs Dedicated Hotspot
I'm going to be traveling to Biloxi MS later this month and am considering getting a dedicated hotspot for use while there. However, my Magenta Max Military gives me 40GB of 5G tethering data and the data plan that is offered with the hotspot is only 2GB. Why would/should I consider getting a hotspot instead of using my phone tethering? Appreciate any comments or input!