LIARS ALL LIARS
I don't know if this is the right place to put my complaint but MetroPCS every time I go to a physical store or call in or call a store they all adding ridiculous fake charges . Each time I have my phone on record after the fist Few bait and swtches Either I go into the store or call into the store or call into the company. thety all tellme that I'm eligible for that promotion bringing my number but when it's time to pay something that should be only 150 all together at the most is 350 tell me so many different excuses 150 new customer or $50 sales tax or $25 Sim card and $65 activation fee. I have everything on camera. Which worries me when I called in first three times and they got my credit card number and then soon as it's ready to go, they say we can't do that number because we own that number not only bummed out come to find out. It's not the phone number because it works for the other promotions that they're lying just the fact that they know my credit card number and they are liars does not give me a good feeling. Every sales associate is adding Is more add more to the phone because it's expensive phone and you guys shouldn't even have promotion then everyone's gonna tack on their own tax I have literally like six different people lying about different. Things is crazy on camera and I called a false advertisement lawyer because the person that had my credit card number didn't sit right with me s23 Fe says49.99 bringing number but 200 or more depending how greedy they are I bought it my brother brought into franchise. I'm MetroPCS franchise so adding all these extra charges I know it was not Supposed to happen at these franchises we had our franchise we couldn't Even get phone cases from the Internet that's how everything was set in stone.
lied to
Has anyone else been lied to by multiple T-Mobile representatives? I was told almost four months ago that unlimited home internet would be a maximum wait of two weeks … based on that and the combined price I signed up for the phone service. After several representatives told me multiple different things I was finally sent everything to get set up, after four days our internet came to basically a standstill.. upon calling I was informed that the high speed still wasn't available and at this point the "supervisor " had to admit that I had been lied to based on the chat log… still nothing could or would be done because NONE of the EXPERTS were under her and just so happens she also couldn't put me in contact with any of the supervisors that were in charge of these people… almost comical… I should have came here and searched "lied to" . Seems pretty common for these people to not tell the truth!
Auto Paty and convertinbg from Sprint, TMobile is a group of liars
What is this about AutoPay changing? We converted from Sprint's network about 18 months ago. We were told that TMobile would match whaat we were paying on the Sprint account. Seemingly that includes a $5 per line 'discount' because of Autopay, ($20 for 4 lines) We use our VISA because it includes cell phone insurance by paying the bill with the credit card. We never had an AutoPay discount with Sprinr. Tmobile used this discount to match the price. So I hear that I will end up with either a $20 price increase OR I won't be able to use my credit card cell phone insurance I am not happy with TMobile and I feel like it's nothing more than a group of perpetual liars. I followed the program TMobile laid out. I was promised by moving from Sprint to TMobile they'd make the bill right - and now this. I was promised no rate increases. And here we are. A backdoor rate increase. I was lied to. I am angry and an excellent chance I pull the plug on TMiobile. Bottom line is I do not do business with liars. We were with Sprint for 21 years - loyal, did what we were supposed to do. And then we were bought out by TMobile, who promised to maintain the status quo, and I find out it's a group of liars.