linking
3 TopicsProblem linking phone number to My T-Mobile.
I've tried signing in to my t-mobile prepaid website to check my data, or pay bills, or to change plans. But everytime I sign in I get this message, I've called t-mobile 2 times, the first time the support guy on the phone said it is a problem from their side beside they have people working on the tower because of the 5G thats incoming, the 2nd time she told me that they had to delete my t-mobile account and make a new one using the same e-mail address, she told me to wait 8 days, I've waited almost a month, logged in, and the same message popped up again. "Oh no! We have run into an issue when linking this number to the profile. Please contact our Care experts to get this resolved." I recently switched plans from the $45 4GB of data a month to $40 10GB of data a month. I don't know if that has anything to do with it. Before I switched to that plan My T-Mobile was working just fine I could do everything. A screenshot of the message that keeps popping up everytime I sign in:Solved6.7KViews0likes9ComentariosT-MOBILE: What is your issue with linking T-Mobile MONEY with Mint?
Really? Mint is trying to work with you to get linking with them accomplished. Are you unable to do so because your security and infrastructure is unable to support on your end? If so, how can you expect consumers to trust you with their money and leverage your banking product? I will NOT use your banking product until such time that you have successfully implemented securely interfacing with Mint. Please make this a priority on your "Future Enhancements" list(s).1.8KViews21likes17ComentariosLinking T-Mobile account with Mint
I want T-Mobile Money bank account to be linked with Mint financial application. Unfortunately, T-Mobile Money account no longer shows up in Mint! I checked with Mint customer care, their response is as below. Seems, T-Mobile needs to respond but unfortunately, there is no response or no interest from T-Mobile technical team to allow this integration. ************************** Response from Mint customer care team - "I have located T-Mobile Money web address in our system, it should show for you to add the account but it was removed in 2018 because of connectivity issue.Unfortunately since 2018, all T-Mobile affiliated websites have been blocking our script from accessing our customers information so it is no longer supported.This just means, most commonly that Tmobile isn't working with us in order to resolve. But since the case is still open that means we are still trying for our customers. We are working on the matter, but cannot move forward without Tmobiles help. That is what's holding my engineers back unfortunately. Other than calling them and notifying them of the issue, there is nothing else that I can think you can do to get the ball rolling with Tmobile. ************************** For those who want T-Mobile - Mint integration, I request you all to send email, message or call T-Mobile customer care to request them to allow this. Otherwise, they have been sitting on this issue since 2018. All major banks like BoA, Chase, American Express all such integration with highest possible security and responsibility. There is no reason why T-Mobile shouldn't join the league of great financial insitutions.Solved6.2KViews32likes11Comentarios