how much can one person take?
I was thrilled to switch to T-mobile awhile back. Now I'm sorry I did. The internet goes down several times per week. As much as I hate Comcast I'm ready to beg them to take me back. Enough already. They should have the kinks worked out by now. It's not only inconvenient it's interrupting my work day. Anyone else?
Anyone dissatisfied with T-mobile?
I have spent almost 5 hours trying to get help with my Samsung A32. The phone cuts people off. I got the phone in November 2021 and this is May 2022. Because I didn't get the warranty they won't help me. Very poor customer service. I've been a customer since 2002….yes….20 years with 6 lines. Wow! I even said I was going to switch carriers and the guy transferred me to customer service to do that. Very sad that they don't care.
Cybersecurity or Fraud Reporting
Hello, I am very disappointed with T-Mobile. There is no known or published email for reporting potential scams. In my professional experiences and working with a diverse community of government and non governmental entities, where many companies will have an email or reporting system. Instead, I just experienced a drawn out chat dialogue with a T-Mobile rep using my device. All I did was write about my the gist of my experience, then was advised that a form was submitted. WTH! I asked how do I share this scam email to them and was advised in the chat, that they will escalate. Totally unacceptable. I want to forward the email to someone at T-Mobile to report it. T-Mobile needs to get it together and allow us an opportunity to submit such activity.