Do I seriously have to pay for service I have never used?
On February 25th 2020, I had established, via online, BYOD service for two lines for the 55+ plan. I only ordered two SIM cards (nothing else) at $10 each. Then, I get the order status, and I noticed I was charged $61.12. That did not sit well with me so when the UPS guy arrived on February 28th, I refused the package of the two SIM cards, and they were returned to sender (T-Mobile). A few days later, I get a bill in the amount of $66.87. I called T-Mobile and the rep informed me that the bill is for service and that I have to pay it. I told the rep to cancel everything and that I should not be charged for something I have not used. How could I have even used service, I never took possession of the SIM cards in the first place. T-Mobile has already obtained $61.12 out of me for the two SIM cards. T-Mobile should not get any money out of me for service I have never used. As I see it, It would be fraudulent to make me pay for something I have not used. Here, I don't even know what I'm all being charged for. I was charged for two SIM cards $10 each so what did the unmentioned $40 go toward?
Billing prior to activation
Purchased post paid plan on 2/14/2023 Activation date 2/27/2023 Auto pay $70 on 3/6/2023 Credit for portion prior to activation (temporary number) shows on bill $-44.22 Credit is never actually subtracted. Not a "post paid" plan as billing happens mid cycle. I was out of the country when I placed my purchase ordr for T-Mobile service. I had no means of accessing the T-Mobile network from 2/14/2023 to 2/27/2023. Why do I get charged for this period? The prorated cost is provided by T-Mobile. How is charging for a service not provided legal?
