phone return
3 TopicsBeing charged for phone after returning back to Assurant...
Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCASTER, PA Assurant YORK PA, 17402 625 WILLOW SPRINGS LANE STE A; RMA # 405-32835102-3. I've been charged 300$ on my phone bill, despite returning this phone almost a month ago. When I call up Assurant they state the warehouse still hasn't recieved it. I feel like I'm being taken advantage of for a mistake on Assurant's end, and T Mobile says they can't refund the money on my bill. I'm literally at a loss for words, I sent it and feel like it's 100% their responsibility for not receiving it, what should I do?Solved20KViews7likes64ComentariosForgot to erase phone before returning it
Hi All, If someone can please reassure me or tell me how this process works, please do!! I returned my broken phone after receivinga new one from assurant. BUT, I forgot to erase the phone before I returned it. It still had my passcode on it and I was signed into my Apple ID, and I had it set up to where as soon as it was connected to the internet it would erase automatically. I never received an email from Apple saying the phone was erased or anything. I just want to know if when they receive phones that are broken, do they erase all data on it even if you forgot to? Someone please let me know!446Visto0likes2ComentariosChanging mind about new phone.
If I were to change my mind about a newly purchased device, could I return it to the store and swap it for a cheaper phone with store credit? I know T-mobile will refund you but I've read it takes up to 3 billing cycles. Is it possible to avoid that hassle by simply switching to a different device?Solved4KViews0likes3Comentarios