protection 360
7 TopicsHard to believe
I am thinking about getting either the Samsung Fold V or the Pixel Fold and wanted some information about the T-Mobile protection plans. I asked on a chat linewhat the deductible for a lost phone is and was told $500. I asked about the deductible for a damaged screen and was told $199. Both of those figures sound very high for what is already a high priced protection plan. The monthly cost of the plans from T-Mobile (I was told) is $25/month, so the deductibles seem really high. The plan from Samsung costs $15/month and the deductibles are supposed to be much lower, so I wanted to ask if the T-Mobile plan is reliable? That is, if I buy the phone and buy the plan and have a claim will it get handled quickly and easily? Or is it going to be a pain? I have previously had iPhones and bought the AppleCare plans, and the only claim I ever made (for a broken screen) was handled quickly and Apple sent me back a brand new phone. Can I expect that kind of response from the T-Mobile plans?Solved138Visto0likes3ComentariosFurious about "360 Protection"
My mom has been a member with T-Mobile for like 12 years now and I have nothing but good things to say abuot them, but this 360 Protection is HORRID. I sent out my cracked phone and received a replacement in the mail. Easy right??? Yeah too good to be true. A week into my new phone, the screen stopped working. It has been a full 24 hours without a phone. I called them and they say it will take 24 hours to send me a "label" which I then have to drop off at Fed Ex…and then I will have the phone shipped to me after the broken phone is processed by Fed Ex. They sent me a defective phone and I should get a new one instantly. This is ridiculous that I have to wait AT LEAST 3 days to get a phone after THEY SENT ME a defective one. In fact, I wish I just kept my old cracked phone. AT LEAST IT WORKED!!!!1.2KViews0likes3ComentariosService Contract Device Protection Plan vs 360?
I couldn'tfind anywhere online what exactly the Service Contract Device Protection Plan orNY Premium Warranty Tier 5 TEcovers; so I called T-Mobile customer service. They tell me the plan covers accidental damage and loss/theft with deductibles the same as 360. I didn't believe them so I did more research and found thishttps://mytmoclaim.com/deductible.aspxwhere it says the plan does not cover those items…360 costs 18 a month while service contract plan costs 7. If the deductibles for those items are truly the same then I want both phones on the 7 dollar plan. If the service contract plan doesn't cover those items then I don't want it at all (can't imagine any would). Appreciate clarification on this thanks!Solved2.6KViews0likes2Comentariosgalaxy note 20 ultra 5g Hacked with McAfee installed help
OK so is there anyone out there having any issues with your phone being hacked with your Galaxy Note 20 ultra 5G? I have the phone, along with the "360 tech support" insurance plan also the McAfee suite, so I noticed two weeks ago that the phone started getting cut off.. and I been on the phone with tmobile almost each night trying to get this resolved. An I kept telling them I believe that I am being hacked, and they respond with "no, that can't happen, and trouble shooting each time I called when I was on hold for usually 20 minutes before they answer and then the trouble shooting would start. Anyway so we added an Esim, and my phone was fine for a couple of days then it the fuckery started again.. and I wouldn't get calls or messages, and so I called again and of coarse the hoops before I could get an answer. So I wiped for a new Sim and that went in and that night my phone was really messing up, like turning off no service at times ext and so yesterday evening I was cleaning and I had Spotify on playing some music when I heard a shuttering and at 1st I had thought it was the music but it wasn't.. whatever was snapping pictures. So my niece calls me, later I. The evening and said that I posted to Mt face book a photo to my story and I did not.. so something us going im still in this situation help anyone please..172Visto0likes3Comentarios