Grandfathered Simple Choice
I've been a loyal TMobile customer for years -- have 5 lines. Just tried adding a sixth line to my grandfathered Simple Choice Plan. One service representative indicated I could add a line for $10...next representative indicated I couldn't add lines to that grandfathered plan anymore. Simple Choice Plan is perfect for me and my family, but don't feel very important to T-Mobile and the few times I try to do something with my plan...just get hours of wasted time on the phone with customer service to be told they can't do it. Any one else on grandfathered plan andfeel like a second class citizen and considering other phone providers?
Simple Choice Family Plan: Porting Out Some Family Members and Porting In New Family Members
I have a grandfathered simple choice family plan with 10 lines which include my parents, siblings, and aunt/uncles. It has come time our immediate family has grown as well as extended family. My aunt/uncles would like to go get their own family plan. And we would like to port over some phone numbers from other lines to our current simple choice family plan. If out of the 10 lines, 3 lines get their own family plan, and we port over 1 line from another tmobile account(i.e. go from 10 lines to 8 lines), can this be done without causing any billing issues? We do have a free phone line that we got in 2021. As the simple choice plan is a grandfathered plan, I want to do this change cautiously to not loose my grandfathered plan pricing. Has anyone gone through this process without any issues? Would appreciate any advice/your experience shared regarding this matter. Gracias
Simple Choice Unl Data 4GB SMHS removed by T-mobile rep- cannot add back
A loyal T-Mobile customer for 11 years. T-Mobile rep incorrectly removedUnl Data 4GB SMHS- without my authorization. When reported the issue, T-Mobile rep added Unlimited Nationwide 4G Data + 10GB SMH - with a promise that I will NOT be charged $30 each month. Now, in July bill I see charges for $30 2x times and T-Mobile rep is NOT helping take it off also they are telling me that I cannot go back toUnl Data 4GB SMHS. What are my options. Please help. TIA
What happened to the unlimited data on T-Mobile simple choice grandfathered plan
Within the last week we have no data at all. Two of our lines have an extra data package and they are the only ones with data. We are on the grandfathered simple choice plan with unlimited talk text and data we've been on this plan for over 17 years we received either 1 GB or 3 GB of high-speed data, and after that, it slows down. But now there's nothing!!!when I look at our account the plan now reads simple choice unlimited talk and text. What I want to know is, did T Mobilejust change the plan? is it my account only? Is anyone else experiencing the same thing?
