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Joined 4 years ago
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Cruise and International Access
My family and I have Simple Choice Plan and are going on a cruise from Boston to Bermuda. It appears that we'll have Data and Text in Bermuda for free and $0.25/min for Talk. Curious about access while on the ship. Will our talk/text/data plan work while at sea? Or do I need to purchase something additional from T-Mobile or the Cruise line? I see something athttps://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruises, but doesn't return any data when I enter "Norwegian" for the cruise line. Just want to understand our options.Re: Grandfathered Simple Choice
I was looking for additional line for my father, but I wasn't allowed to add a line so I got him a tracfone instead.I'll continue looking into other carriers for my family. It's just annoying that I can't add a line because that was part of the agreement/understandingwhen I signed up.Grandfathered Simple Choice
I've been a loyal TMobile customer for years -- have 5 lines. Just tried adding a sixth line to my grandfathered Simple Choice Plan. One service representative indicated I could add a line for $10...next representative indicated I couldn't add lines to that grandfathered plan anymore. Simple Choice Plan is perfect for me and my family, but don't feel very important to T-Mobile and the few times I try to do something with my plan...just get hours of wasted time on the phone with customer service to be told they can't do it. Any one else on grandfathered plan andfeel like a second class citizen and considering other phone providers?
