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sbhtx11
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Joined 2 years ago
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Simple Choice Unl Data 4GB SMHS removed by T-mobile rep- cannot add back
A loyal T-Mobile customer for 11 years. T-Mobile rep incorrectly removedUnl Data 4GB SMHS- without my authorization. When reported the issue, T-Mobile rep added Unlimited Nationwide 4G Data + 10GB SMH - with a promise that I will NOT be charged $30 each month. Now, in July bill I see charges for $30 2x times and T-Mobile rep is NOT helping take it off also they are telling me that I cannot go back toUnl Data 4GB SMHS. What are my options. Please help. TIA1.3KViews0likes1Comentario