Incapsula Error Code 16 - Access Denied T-Mobile.Com
When visiting T-Mobile.com I get the error code below: I am not using a VPN or Proxy on my end. To be clear, I've never had issue until I visited T-Mobile.com from a public hotspot near my home. When I returned home (literally 5 minutes later) I started getting the Incapsula "access denied" warning. Incapsula won't whitelist my IP address without being contacted by T-Mobile first. Any help would be much appreciated. I've already spent close to an hour on the phone with various T-Mobile technicians with the final response being to Tweet John directly which is totally unsatisfactory.
Home Internet, stuck on setup menu but it is working
My T-Mobile Home Internet is working, but I want to make a change. I use a PC and Ethernet connection. Whenever I go into the admin menu, I get the new setup menu and not the normal admin one with all the settings. I try to go through the setup, but it gets stuck at the point when I have to scan the QR on the device, it keeps failing. Then it wants me to do the Ethernet setup using the app on the phone. That doesn't even make sense, how can I connect my phone to an Ethernet port and how can I use the app on my PC when they don't make an app for the PC. (no one on their phone tech line even understands the basics of networking or telephony.) Once again, T-Mobile has be stuck. SteveHome Internet - Admin menu stuck at the setup menu
My T-Mobile Home Internet is working, but I want to make a change. I use a PC and Ethernet connection. Whenever I go into the admin menu, I get the new setup menu and not the normal admin one with all the settings. I try to go through the setup, but it gets stuck at the point when I have to scan the QR on the device, it keeps failing. Then it wants me to do the Ethernet setup using the app on the phone. That doesn't even make sense, how can I connect my phone to an Ethernet port and how can I use the app on my PC when they don't make an app for the PC. (no one on their phone tech line even understands the basics of networking or telephony.) Once again, T-Mobile has be stuck. Steve
