5G internet Fast and Reliable When!?
I signed up for the home internet, I live in a small town in western Washington. I decided to get it because my 5G phone gets 80+ mbs down with really nice latency. So I get the box, I get a great 5 bar connection and for a couple days I experienced 80+ mbs down. I'm almost half way through my 14 day trial. During the day and on weekends, I see 0.28 mbps while my phone, right beside the box, gets 80+. For days now I've been testing and testing. At night itimproves for a few hours before it's back to nothing during core work hours. I don't see a point in customer supportpeople across the planet with scripted responses. They wont directly access the box and they wont alleviate any throttling, theysay "the tower is being worked on" or send another box, and all it does is buy time till my trial is over. Am I missing something here? Most people who seem to have an ok experience with the internet live in metro areas where they don't even need it and have other options such as cable. It's advertised to help connect people in more rural locations except it's actually worse than the ancient 3mb dsl option.