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itskrude
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Joined 3 years ago
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Re: I'M GOING TO VERIZON AFTER 21 YEARS ...GATEWAY IS THE WORST MISTAKE EVER
drjim wrote: My TMobile Gateway has been running for 40 days now with no issues. I have the ethernet output plugged into a netgear orbi mesh system. I have gotten anywhere from 250-500M all the time--and my signal from the tower is always very good or excellent. I am very happy--it just works. (And, with the Orbi system---I have screaming fast Internet throughout my home and yard). I previously had ATT fiber--which is great--until it goes down. Then you have to wait at least 3-5 days for service. Not acceptable if you work from home. (Whenever ATT had gone down--I used a TMobile 5G hotspot for backup. It was always there. That's what led me to kick out ATT. Hey, if this thing always works--why not just use it? So, bye bye ATT and hello TMOBILE Internet gateway. You got tmobile home internet, and it all works out. Thendecided to find the t-mobile forums and find people frustrated and desperate for working service so you could tell them how yours works great? You sound like a paid actor and for no reason. Your success story means nothing to people who can't even load a google search for "speedtest".5G internet Fast and Reliable When!?
I signed up for the home internet, I live in a small town in western Washington. I decided to get it because my 5G phone gets 80+ mbs down with really nice latency. So I get the box, I get a great 5 bar connection and for a couple days I experienced 80+ mbs down. I'm almost half way through my 14 day trial. During the day and on weekends, I see 0.28 mbps while my phone, right beside the box, gets 80+. For days now I've been testing and testing. At night itimproves for a few hours before it's back to nothing during core work hours. I don't see a point in customer supportpeople across the planet with scripted responses. They wont directly access the box and they wont alleviate any throttling, theysay "the tower is being worked on" or send another box, and all it does is buy time till my trial is over. Am I missing something here? Most people who seem to have an ok experience with the internet live in metro areas where they don't even need it and have other options such as cable. It's advertised to help connect people in more rural locations except it's actually worse than the ancient 3mb dsl option.Re: 5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
007BondMI6 wrote: JANEV wrote: 007BondMI6 wrote: JANEV wrote: I don't care wether you agree with me or not. You don't know what I've done and you really shouldn't be assuming you know more than I do as far as what I've been through. T-Mobile internet doesn't work and there's plenty of complaints about their service. And I'm paying the same price for my new internet as I was paying for T-mobile internet, and it works. So for you to assume I'm paying three times the amount as t-mobile internet is an ignorant assumption. Because you're WRONG. But it sounds like you don't like being wrong, you just like assuming something you know nothing about. Aren't you gone now no longer a customer why are you here? Oh wait, T-mobile internet was consistent. CONSISTENTLYBAD! for 007bondM16, your a troll who probably works for T-mobile. Best decision I ever made was getting rid of T-mobile internet and going with a RELIABLE internet service for the exact same price!!!! I don't work for TM and not a troll if you took the time to read post I give out help info but then again ppl have to want to recieve help. There is one huge diff with your cable that your short sightedness where my view is long term. TMHI is $50 per month lifetime I am sure you did not get that from any cable company. So soon your bill will go up same old thing that happens with cable over and over the deal never last long. As noted by others some it works some it does not bottom line if you work at it you can get it to work. But to each his own you gave up that's fine as the gateway you returned there is someone waiting to receive it. But come back next year tell us what your cable bill went up to we all will still be at $50 with no data cap. Oh and it's not personal I just am 100% sure it can work in your location but as I have said many times this is not a take out of the box place on table plug in and it works product. You have to find the right location and maybe even install an antenna that part TM fails at informing customers. But do post the term your cable co gave you I bet it is a year maybe 2 tops then you pay them full price. If your stuff is working, why are you on the forums harassing people who are having problems? You're not being helpful. Saying "If you work at it you can get it to work" is such a strawman argument. You don't think everyone on here hasn't been working at it? Everyone is literally living in a different location. T-Mobile wants to put a box in everyones home if possible, but they are giving priority to mobile users. That's why a 5 bar connection on a trashcan can equal .25 mbs down while a 5g phone right beside it gets 100+mbs. It's not science, and you are being a troll. Absolutely no one cares that it is working for you.Re: Why T-Mobile??!
Same, their "reliable and fast" 5g internet is anything but. It's a complete waste of time and it seems all the people who do have good connections, already have cable available. I've yet to see one person who doesn't live in a major metropolitan area that hasn't had the same issue. My box says 5 bar connection, and yet speed tests don't even want to run half the time and when I post this, it's going to take a minute or two.Re: tmobile home internet speed issues
5 bar connection, and I'm lucky if the speed test will even go through. For one day i got 100+ mbs down. Now I can't use it at all for work, it's between 0.5mbs to 6mbs, and webpages wont even load. My 5g phone on the other hand gets 75+ all day every day. Thanks for the "fast and reliable" 5g internet…At least I got a 14 day trial to realize their advertisements are a scam. Of course the box is free, they want me to pay $50 a month for no internet.Re: Internet throttling
So to be upfront, i'm copy pasting my response I gave on another post. This is because I am completely frustrated by my experiences with their home internet and would love T-Mobile to take notice. I picked up their home internet box and they absolutely prioritize mobile users. For one single day I got 100+ mbs on my box. Since then my box, with a full 5 bar connection, says 0.5-2 mbs while my 5g phone always gets 100+mbs on the network. That's during peak hours, between 8am-5pm. You know, the core hours of the day. I have spent days, trying to tweak positioning but it will consistently drop off every morning until every evening. And even at night, I can't always stream a show. It has brought back memories of using a 56k modem and I can't believe I'll be going back to DSL because at least I know I can connect to work. How they can advertise it being "reliable and fast" is beyond me. Because it sure seems like a scam. Right now they're celebrating their "business success" but with that free trial, everyone can experience just how unreliable it is.
