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3 TopicsT-Mobile Hotspot Usage Bug with Tidal Streaming
I have been having issues with Tidal streaming on my Samsung S24 since February '24. I have determined that the data that Tidal is using to stream music is being recognized as "hotspot data" by T-Mobile. Each carrier billing cycle the T-Mobile system sends me a message stating I have hit my hotspot data cap. At that time Tidal becomes extremely slow and encounters buffering issues. All of my other applications work perfectly fine, I have unlimited data with my T-Mobile plan (Magenta Max55+), but for some reason, Tidal is using hotspot data or its data usage is being miscategorized as hotspot data. On my phone hotspot data usage reported is 0GB month over month. I never use my hotspot. Something weird is going on here, I am not sure if it is on the Tidal side in how it requests data or on the T-Mobile. I need help in having this issue investigated and escalated to the appropriate parties (Either at Tidal, T-Mobile, or maybe even Samsung). I have attempted to inform T-Mobile but they their phone support seems ill-equipped to handle uncommon technical problems. I am not sure if this will ever be resolved. I suppose in T-mobiles eyes this would be like a "P4" priority. Unless there is some security risk involved I doubt they will care. Here are links showing other customers have experienced similar problems: https://community.t-mobile.com/accounts-services-4/t-mobile-shows-hotspot-data-usage-when-it-is-disabled-in-my-phone-settings-47603https://community.t-mobile.com/plans-features-and-billing-46/why-is-tidal-data-being-recognize-as-hotspot-data-50869?postid=223600#post22360065Visto0likes0ComentariosUPNP issues and is there a fix?
Hi I understand that the reason most gamers using t mobile home internet experience high ping is because of the lack of "UpNP" and was wondering if I upgraded to really nice gaming router with upnp enabled it would fix my issues. Or would it not help since the modem t mobile gives you doesn't have upnp Ping on last provider 0-20 Ping on t mobile 40-602.7KViews0likes1ComentarioT-Mobile Wifi Privacy
I just joined the T-Mobile Home Internet team but I was trying to hide my WiFi from outsiders like I was able to do with my nighthawk but I couldn’t find the setting in the app. Does anyone know how I can hide my WiFi name from other individuals outside of my home673Visto0likes1Comentario