Consistent Dropped Calls at 1 to 3 minutes
I have four lines on the account and my wife's number is the only one with this issue, One week ago the problem started and last Friday I've spent a total of 6 hours with Customer Care. They were very nice and earnest. Tried numerous call scenarios which were all through the same nearby cell site. Calls to and from landlines and mobiles with no change Calls with and without wifi on. Numerous phone resets and power up/down. Numerous Care activity including account changes. Deleted a recently installed app. The problem went away for a few days and seems to have started again today. Thoughts? Jim
MICHIGAN & NOT ABLE TO MAKE OR RECEIVE ALL TEXTS AND CALLS
I'm in MICHIGAN. Has anyone else been having problems with T-mobile Network and unable to receive and making phone calls and text messages? Some calls and texts will go through, but then others will fail. I've had several people say they called, but it went directly to voice-mail. I've also had people say they left messages on my voice-mail, but I haven't received them yet. Who should I contact to get fixed? I have an Elderly Mom and it's important for her to be able to contact me. Also for any other emergencies. Thank you for your help! 🫂